Terms & Conditions
1. Introductory provisions
These Terms govern the rights and obligations between Solqenta a. s., Company ID 53 487 219, with registered office at Mlynské Nivy 15, 821 09 Bratislava (the “Operator”), and users of the solqenta.com platform.
2. Subject of the service
The Operator provides crowdfunding services within the meaning of Regulation (EU) 2020/1503 of the European Parliament and of the Council and is a registered crowdfunding service provider under the supervision of the National Bank of Slovakia.
3. Registration and identity verification
Participation in investing requires registration and identity verification in accordance with Slovak Act No. 297/2008 Coll. on the Prevention of the Legalisation of Proceeds from Criminal Activity.
4. Investment risks
Investing in real estate via crowdfunding is associated with the risk of partial or total loss of invested capital. Past returns are no guarantee of future performance.
5. Fees
The current fee schedule is available in the “Pricing” section of the platform. The Operator reserves the right to change fees with reasonable notice.
6. Complaints
Complaints may be submitted in writing to the registered office or electronically at complaints@solqenta.com. We will respond within 30 days.
7. Out-of-court dispute resolution
Consumers have the right to address an alternative dispute resolution body — the Slovak Trade Inspection, Bajkalská 21/A, 827 99 Bratislava — or use the European Commission's ODR platform.
8. Final provisions
These Terms are governed by the law of the Slovak Republic. Disputes are subject to the courts of the Slovak Republic. The Operator may amend these Terms; the current version is always published on the website.